I recently used Finesse carpet cleaners for my apartment in SF (Cow Hollow Area), and they did a fantastic job. I had to leave a message, but Dan (the owner) called me back within an hour. We spoke on a Friday and I was able to make an appt for Wednesday morning. The cleaners arrived early which I appreciated since I needed to leave for work. We did a quick walkthrough and I went on my way. 1-hr later they called me to let me know they were done and locked the apt. When I got home all of the stains in my carpet were gone, and my carpets looked great! They left booties outside my door so I wouldn't get my feet wet from the still damp carpet.
I appreciated the fast and response service, and the excellent result of my carpets. I would definitely use them again.
One word: Perfection
From the moment I called for an estimate until the job was complete, I was thoroughly impressed.
We have a few very expensive area rugs that, although they are in excellent shape, they are 11 years old, and were in need of a professional cleaning. We also had our bedroom carpets cleaned as well, and I have to say, our rugs and carpets looks absolutely brand new!! I cannot believe how clean Finesse got our carpets!
The representative who cleaned our carpets arrived on time, and was extremely professional, articulate, and courteous. Finesse's rates are also very reasonable.
We have found our permanent professional carpet cleaners. We could not be happier with the outstanding service we received.
Santa Cruz, CA